![]() ![]() If so, then inspect the tray wear strips and replace if necessary. Remedy: Carefully remove the tray and notice if the leading edge of the media is pointed upward and out of the tray.Possible causes include bouncy sensor or exceptionally fast pick– perhaps due to media prestaged in the source tray. Description: The media at the input sensor before interrupt occurred–not enough time elapsed since the printhead started to expect the printhead mirror motor lock.If voltages are correct, then replace the printhead (comes with cables).See “Controller board service check” for more information. ![]() ![]() If voltages or grounds are incorrect, then check the controller board.Verify grounds on pins 2, 4, and 7 at J12 and on pin 4 at J8. On the controller board, verify +5 V dc on pin 10 at J12 and +5 V dc on pins 1, 2, and 3 at J8. Turn the printer on with the front door closed. Disconnect the printhead cables from J12 and J8 on the controller board. See “Printhead assembly electronic adjustment”. Remedy: Printhead Note: New printhead must be aligned.Description: The video never started on the page at the input sensor within two inches after hitting the input sensor. ![]()
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